CONFLICT OPLOSSEN IN ORGANISATIES

Bronnen

De bronnen van de interventies zijn per interventie opgenomen. Andere bronnen zijn:

Black, D. (2007), The social structure of right and wrong, Emerald Group Publishing, UK, North America, etc.
Black, D. (2011), Moral Time, Oxford University Press, New York
Brown (1983), L.D., Managing conflict at organizational interfaces, Addison-Wesley
Burke, W.W. (2006), Conflict in organizations, The Handbook of Conflict resolution, Jossey Bass
Deutsch, M. (1973), The resolution of conflict – constructive and destructive processes, Yale Uni-versity Press, New Haven and London
F. Glasl, Konfliktmanagement, Bern, 1980
Lang, M. (2000), Conflict management: a gap in business education curricula, Journal of educa-tion for business, march/ april
Lindner, E.G.(2006), Emotion and conflict: Why it is important to understand how emotions affect conflict and how conflict affects emotions, The Handbook of Conflict resolution, Jossey Bass
Margerison en Mccann , zie http://www.tmsdi.com/
Mastenbroek, W.F.G. (1982), Conflicthantering en organisatieontwikkeling, Samsom
Mischel, W., Desmet, A.L., Kross, E. (2006), Self-regulation in the service of conflict resolution, The Handbook of Conflict resolution, Jossey Bass
Nader, L. , Todd, H.F. (1978), The disputing process – law in ten societies, Columbia university press, New York
Nader, L. (2002), The live of the law – anthropological projects, University of California Press, Berkeley, Los Angeles, London
Pondy, L.R. (1967), Organizational conflict: concepts and models, Administrative science quar-terly, September
Pondy, L.R. (1992), Reflections on organizational conflict, Journal of organizational behavior, vol. 13
Rahim, M.A. (2001), Managing conflict in organizations, Quorum books, London
TNO, Arbobalans 2011, Kwaliteit van de arbeid, effecten en maatregelen in Nederland, in op-dracht van het Ministerie van Sociale Zaken en Werkgelegenheid
Walton, R.E (1969), Interpersonal peacemaking: confrontations and third party consultation, Ad-dison-Wesley
Weick, K. (2000) , Making sense of the organization, Wiley Blackwell